Privacy Policy

Privacy Policy

Mellow Premium Inc. Privacy Policy

This privacy notice for Mellow Premium describes how and why we might collect, store, use, and/or share (‘process‘) your information when you use our services (‘Services‘).

  • Visit our website at https://mellowpremium.ca/, or any website of ours that links to this privacy notice
  • Engage with us in other related ways, including any questions and contact with us.

What information do we collect?

  • Personal Information: This is the information you voluntarily provide, such as your name, email address, and any other details you share through contact forms.
  • Non-Personal Information: This is collected automatically via cookies and similar technologies, including your IP address, browser type, and the pages you visit on our site.

How do we process your information?

We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so.

When and with whom do we share your personal information?

Mellow Premium uses Google Analytics to gather more information about the visitors and customers that use the Site. Learn more about how Google processes your Personal Information https://www.google.com/intl/en/policies/privacy/. Also, you can get more information about Google Analytics at https://tools.google.com/dlpage/gaoptout. We use Klaviyo to send you emails about your order and promotional emails depending on how you opted in.

We have contracts in place with our third parties, which are designed to help safeguard your personal information. This means that they cannot do anything with your personal information unless we have instructed them to do it. They will also not share your personal information with any organisation apart from us.

What if you don’t want to be part of our marketing campaigns?

All you need to do is to opt-out of these platforms

Facebook

Google

Bing

Do we use cookies and other tracking technologies?

We may use cookies and other tracking technologies to collect and store your information. If you have activated the option to not track your browser, we are not going to imply this feature.

What grounds do we have to use your information?

For EU and UK residents, we process personal information based on consent, legitimate business interests, legal obligations, and vital interests. Canadian residents’ data is processed with explicit or implied consent and in certain legal exceptions, such as fraud prevention or emergencies. Consent can be withdrawn at any time. Specific conditions apply for both regions to ensure compliance and protection of rights.

Have further questions or concerns?

Reading this privacy notice will help you understand your privacy rights and choices. If you disagree with our policies and practices, please do not use our Services.

If you still have any questions or concerns, please get in touch with us at info@mellowpremium.com.

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